PRIVACY POLICY

We are a family run business. As a business we are committed to maintaining the trust and confidence of our customers and stakeholders which is why we are careful to protect the privacy and security of the small amount of personal information that we do keep about our customers. All of our records are kept strictly in compliance with UK data protection laws.

Data protection law says that the personal information we hold about you must be:
• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely
If you have any questions about this notice or how we collect and use personal information about you please contact us via email at bookings@adgestonevineyard.co.uk.

We would like you to know that we never share personal information with other companies or businesses for marketing purposes. This privacy policy outlines the kind of information we do collect, why we collect it, how we use it and how we keep it secure.

Cookies

We use Cookies on our website to manage the operation and performance of our website. Cookies are small data text files that are placed on your computer when you visit a website. Cookies help to make websites work efficiently and provide us with information about how our website is used.

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies but you can modify your browser setting to decline Cookies although this may prevent you from taking full advantage of the website. For further information visit www.aboutCookies.org.uk

Guest Wi-Fi

If you use our guest Wi-Fi you will be asked to sign in using your email address which is not used for marketing purposes and is fully encrypted to be kept secure. We may collect data about: - your device; - the volume of data which you use; - the websites and applications which you access; and - your usage by access time, frequency and location.

Personal Data

When ordering from us, we will retain our customers details in order to comply with any legal obligations as laid down by UK or EU law. Your data will always be kept secure and we do not share this information with any other organisations or businesses. In the rare event that there is a product recall on any of the products you have purchased we will contact you directly using the personal data you have provided at the time of placing your order.

Links to third party sites and social media

Our website includes links to other sites such as Facebook, Twitter and Instagram. We do not control third party sites and we encourage you to read the Privacy Policy of such sites. We do not share your personal data with third party sites.

Trade customers

If you are a trade customer, we keep your contact details on file to communicate with you regarding your orders and to follow up in case of any problems. We never share your details with anyone else. 

Information collected when you visit us

We collect information about visitors to our vineyard. We may record information on your visit, including the date and time, contact details and vehicle registration number. If you have an accident at our premises, this may include an account of your accident. Visitor information is kept for a period of up to 6 years. If you have an accident on our premises, our accident records are retained for a period of up to 10 years. We use this information as necessary for our legitimate interests in administering your visit, ensuring site security and visitor safety, and administering parking.

We also operate CCTV at our vineyard which may record you and your activities. We display notices to make it clear what areas are subject to surveillance. We only release footage following a warrant or formal request from the police, or as necessary in relation to disputes. CCTV recordings may be kept for a period of up to 30 days (unless an incident occurs and it is necessary for us to keep recordings for longer to properly deal with it).

Information we keep about job applicants

We will collect and hold information on job applicants, including information you provide to us in your application, as well as information on you from any referees you provide. We use this as necessary to enter into an employment contract with you, and for our legitimate interests in evaluating candidates and recording our recruitment activities, and as necessary to exercise and perform our employment law obligations and rights.

If you do accept a job with us your information will be used and kept in accordance with our internal privacy notice. If you currently work for us, or used to work for us, you can request a copy of this from us. If you are not successful in your application, we will not retain any personal information about you.

If you are listed as a referee, we will hold your name, contact details, and details of your relationship with the applicant. We will use this information as necessary for our legitimate interests in evaluating candidates and as necessary to exercise and perform our employment law obligations and rights. Your information will be kept alongside the applicant’s information.

If you are listed as an emergency contact by someone who works for us, we will hold your name, contact details and details of your relationship with that worker. We will use this to contact you as necessary to carry out our obligations under employment law, to protect the vital interests of that worker. Your information will be kept until it is updated by that worker, or we no longer need to contact that worker after they have stopped working for us.

Legal claims

Where we consider there to be a risk that we may need to defend or bring legal claims, we may retain your personal information as necessary for our legitimate interests in ensuring that we can properly bring or defend legal claims. We may also need to share this information with our insurers or legal advisers. How long we keep this information for will depend on the nature of the claim and how long we consider there to be a risk that we will need to defend or bring a claim. 

Accessing and amending personal information that we hold about you

You are entitled to view and amend the personal information that we hold. Email your request to our data protection officer who can be contacted via: bookings@adgestonevineyard.co.uk. Please be aware that we can not delete any personal details relating to any orders that you have placed with us, however please be assured that your data will always be kept secure and we do not share this information with any other organisations or businesses.